Shampoo

Suitable for all hair types. 

Ingredients: Water, Sodium Lauryl Sulfate, Ammonium Lauryl Sulfate, Cocamidopropyl Betaine, Polyquaternium-7, C12-15 Alkyl Lactate, Sodium Chloride, Coconut extract, Red Oil, Propylene Glycol, PET-150 Pentaerythrityl Tetrastearate (and) PEG-6 Caprylic/Capric Glycerides, Fragrance, Diazolidinyl Urea, Argan oil, Iodopropyl Butylcarbamate, Citric Acid, Daucus Carota Sativa (Carrot) Root Powder.

Return Policy

All orders placed through www.gianasimandcompany.com are FINAL SALE, NON-REFUNDABLE & NON-EXCHANGEABLE. 

Any Order may be cancelled and refunded ONLY if the cancel request is made via our contact form, under the 'contact us' tab, BEFORE the order is shipped out. 

Any packages lost or damaged in transit will be replaced free of any charges, (After our formal investigation which may take 15 to 30 business days) with appropriate letter from the postal service ONLY.

It is EXTREMELY important for you to double check your shipping address when making your payment to avoid any problems in the delivery of your package.

Our packages are marked 'ABANDON' if not deliverable because of an incorrect address or non pick up of the package from your local post office upon non delivery to the address provided. Any packages not delivered due to incorrect address, incomplete address, non pick up, non pick up due to unpaid duty fee, or non pick up within the given time by the postal service, will NOT be refunded or replaced. 

All of our orders come with tracking numbers. you may check the status of your package on www.CanadaPost.com or the local postal service website of the destination country. 

Canadian and US residents: If would like a replacement order shipped due to any of the above reasons listed, a restocking fee of 20% of your order total + a shipping fee will be charged to issue a replacement if the order qualifies.

If we qualify you for a refund despite the reasons listed above, a 25% restocking fee of your total order price will be deducted before the refund is sent.

International Residents:  If would like a replacement order shipped due to any of the above reasons listed, a restocking fee of 20% of your Product total + a shipping fee will be charged to issue a replacement if the order qualifies.If we qualify you for a refund despite the reasons listed above, a 20% restocking fee of your total product price will be deducted before the refund is sent.

Do I have to Pay Customs Duties & Other Fees? 

Customers with shipping addresses outside of Canada are solely responsible for all duties, import taxes and brokerage fees. These are not included in the cost of shipping or handling of your order. Customs, duties, and taxes vary widely from country to country; please check with your local customs agency for details on estimated costs. Customs, duty, and taxes are non-refundable: so if you refuse a shipment because of unexpected import fees, or fail to pick up your package from your postal office, the cost of the original shipping, products ordered, any brokerage/customs/duty/taxes, and any return shipping charges will not be refunded.